Privacy Policy
Last Updated: December 2025
Your privacy is important to us. This Privacy Policy explains how Kyonara collects, uses, stores, and protects your personal information.
1. Information We Collect
A. Personal Information
When you place an order or create an account, we may collect:
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details (handled securely by payment gateway)
B. Device & Browsing Data
We may collect:
- IP address
- Browser type
- Device type
- Cookies & tracking data
- Pages visited, time spent, and actions taken
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide order updates & customer support
- Improve website performance & user experience
- Personalize offers, ads, and recommendations
- Prevent fraud or unauthorized activities
- Analyse website traffic and performance
3. How We Protect Your Data
- All payments are processed through secure & encrypted payment gateways.
- We do NOT store your complete card details.
- We implement security practices to protect against unauthorized access.
However, no online transmission is 100% secure, and users share information at their own risk.
4. Sharing Your Information
We do not sell your data.
We only share information with:
- Courier & logistics partners
- Payment gateways
- Trusted third-party apps (email, SMS, analytics)
- Legal authorities, if required by law
All third-party partners follow strict confidentiality rules.
5. Cookies
We use cookies to:
- Improve browsing experience
- Remember your preferences
- Track site performance
- Deliver personalised ads
Users may disable cookies through browser settings.
6. Marketing & Communication
By signing up or ordering, you consent to receive:
- Order updates
- Promotional emails
- WhatsApp/SMS alerts
You may opt-out anytime.
7. Your Rights
You may:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of your account
- Opt-out of marketing communications
8. Retention of Data
We retain your information as long as:
- Your account is active, or
- It is required for legal & business purposes
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.
